When will/do I get paid? (Processing times)

We know how important payment is, so we run a daily payroll Monday to Friday (except Bank Holidays) with a cut off of 2:30pm to allow for accurate processing.

Timesheets submitted before 2:30pm Monday to Friday will be paid within 48 hours of that day.  If you submit after 2:30pm, you will be paid within 48 hours of the following processing day.

Any timesheets submitted after 2.30pm on a Friday and over a weekend or Bank holiday will be processed on the next working day.

The only exception to these processing times would be if there is an error/missing information on your timesheet - in which case you will be contacted by a member of the team so we can help ensure we have the right information to process your payment as quickly as possible. 

If you have not been paid within 48 hours of the next processing deadline after your timesheet was submitted, please do contact our payroll query team on: 01908 552295 or email: payrollnursing@id-medical.com.