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Support
Compliance
Payments & Billing
PAYE
Umbrella Companies
Compliance
Bloods
General Processing
CVs
References
DBS/Overseas Police Check
Training
Insurance
Nursing
Pre-registration
Payment Processing
Revalidation/Appraisals
Doctors
General
Referrals
Payment
International
Compliance
Bloods, CVs, DBS and General Processing FAQs
Bloods
How long does it take for Nationwide blood report to be back?
How much does a Blood pack cost or what is the price for various EPP & NON EPP Bloods?
Can I apply for a FTW if I already have one through another agency?
What can I do if I cannot obtain Blood report from Occupational Health/ Trust?
Can I register if I do not have a BCG evidence?
Can I get a Temp FTW based the Bloods you have on file?
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General Processing
Has the online form I submitted been received?
Where is the link to IDM Application form?
I am unable to submit the online form, what should I do?
CVs
I cannot remember employment details as it is too long ago, what should I do?
Why do you require such a long work history?
References
Is the reference back?
Can you approve references from the past (old placements)?
How many references do I need for my file?
DBS/Overseas Police Check
How long do I have to fill in my DBS/PVG link?
How can I track my DBS application?
How do I know I need a police check?
What DBS certificate do you accept?
Can I use my DBS subscription instead of providing my full certificate?
Why is my Atlantic account suspended?
How long does it take for a police check to come back?
How long does it take for my DBS to come back/be issued?
Do I need an Overseas Police Check?
What can I use for proof of address for a DBS?
Why is a Police check is required after visiting my home country?
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Training
How many mandatory training modules do I need to complete?
How long does the mandatory training take to complete?
How can I purchase the Mandatory Training (MT) certificate?
What are the Mandatory Training certificate prices?
I am unable to log on the Healthier Business website, what should I do?
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Insurance
Can you assist me with purchasing indemnity through ID Medical?