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Support
Compliance
Payments & Billing
PAYE
Umbrella Companies
Compliance
Bloods
General Processing
CVs
References
DBS/Overseas Police Check
Training
Insurance
Nursing
Pre-registration
Payment Processing
Revalidation/Appraisals
Doctors
General
Referrals
Payment
International
Compliance
Bloods, CVs, DBS and General Processing FAQs
How long does it take to get fully compliant?
Bloods
How long does it take for Nationwide blood report to be back?
How much does a Blood pack cost or what is the price for various EPP & NON EPP Bloods?
Can I apply for a FTW if I already have one through another agency?
What can I do if I cannot obtain Blood report from Occupational Health/ Trust?
Can I register if I do not have a BCG evidence?
Can I get a Temp FTW based the Bloods you have on file?
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General Processing
Has the online form I submitted been received?
Where is the link to IDM Application form?
I am unable to submit the online form, what should I do?
CVs
I cannot remember employment details as it is too long ago, what should I do?
Why do you require such a long work history?
References
Is the reference back?
Can you approve references from the past (old placements)?
How many references do I need for my file?
DBS/Overseas Police Check
How long do I have to fill in my DBS/PVG link?
How can I track my DBS application?
How do I know I need a police check?
What DBS certificate do you accept?
Can I use my DBS subscription instead of providing my full certificate?
Why is my Atlantic account suspended?
How long does it take for a police check to come back?
How long does it take for my DBS to come back/be issued?
Do I need an Overseas Police Check?
What can I use for proof of address for a DBS?
Why is a Police check is required after visiting my home country?
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Training
How many mandatory training modules do I need to complete?
How long does the mandatory training take to complete?
How can I purchase the Mandatory Training (MT) certificate?
What are the Mandatory Training certificate prices?
I am unable to log on the Healthier Business website, what should I do?
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Insurance
Can you assist me with purchasing indemnity through ID Medical?